Please note that the new website reflecting the brand Hamza Shayk will be live in September.

Steelmanning: Understand Deeper and Win More

Dear Leaders,

As C-suite executives, the ability to present your arguments concisely is crucial. But the ability to understand others’ arguments and craft an articulate response that’s well-suited for a given situation is pivotal to your effectiveness as a leader.

Your role entails making high-quality decisions – and fast, resolving conflicts in a way all stakeholders involved deem fair, and building consensus often. To accomplish that effectively and consistently, you need advanced argumentation skills.

Two techniques that’ll help you noticeably further those skills are the Strawman and the Steelman:

A Strawman argument is focusing on the weakest elements, even a misrepresentation, of someone else’s argument. This falsely makes your stance seem a lot stronger, but really only leads to more friction, disagreement, and resentment. And never results in a constructive resolution.

For example, if someone says, “I think we should tax the rich more,” and you respond by saying “So you think we should just take all their money away?”, you are creating a strawman argument. You are misrepresenting their argument as being more extreme than it actually is, in order to make it easier to attack.

Round and round we go.

A Steelman argument is simply the opposite of a strawman. It is a technique that presents the other person’s argument in the strongest possible form. You try to understand their position as well as possible, and then present it in a way that makes it as difficult as possible to refute.

Both are important tools.

Strawmanning can be used to defeat an opponent’s argument quickly and easily, but it is a dishonest and manipulative tactic. So, not really a win.

Steelmanning, on the other hand, is a more honest and respectful way to engage with opposing viewpoints. A skill set that, if mastered, transforms you into a formidable leader.

There are several benefits to using steelmanning in argumentation. It helps you to better understand the other person’s point of view. When you steelman someone’s argument, you are forced to think about it from their perspective. This leads to gaining a deeper insight into the strengths and weaknesses of their argument, and identifying any potential areas of compromise. As a rule, they are to steelman yours in return. In doing that, they open themselves to being influenced by you.

Steelmanning also helps to build rapport with the other person. When you show a willingness to listen to their point of view and to consider it seriously, they are more likely to be open to listening to yours, leading to more productive and respectful discussions.

Here’s when to utilize steelmanning:

Improve decision-making. By steelmanning the arguments of different stakeholders, executives gain a better understanding of the different perspectives on an issue. This helps you to make more informed and strategic decisions.

Build consensus. When executives are able to present the arguments of different stakeholders in a fair and balanced way, it helps gain consensus. This is essential for any organization that wants to be successful.

Resolve conflict. When there is a conflict between different stakeholders, steelmanning serves as a helpful tool for resolving the conflict. By considering both sides of the argument, you can find common ground and reach a mutually agreeable solution.

Here are some tips for steelmanning effectively:

Listen carefully to the other person’s argument. Try to understand their point of view as well as you can.

Ask clarifying questions. This helps ensure that you understand their argument correctly.

Identify the strengths and weaknesses of their argument. What are the best points in favor of their position? What are the potential weaknesses?

Present their argument in the strongest possible form. This means putting aside your own biases and presenting their argument in a way that is as persuasive as possible.

Be respectful and open-minded. Remember that you are trying to understand their point of view, not to win an argument.

Let us strive not merely to win arguments, but to foster an environment that values rigorous intellectual engagement, empathy, and respect. The next time you step into the battlefield of boardroom discourse or an employee disagreement, ask yourself: do I wish to knock down a man of straw or confront a man of steel?

The choice you make will profoundly shape the quality of your corporate dialogue and workplace culture.

Choose wisely.

 

More Insights

Got Time?

Dear Leaders, Time management in an organizational setting isn’t just about personal efficiency or productivity. It’s about how an entire enterprise aligns its resources, meets its goals, and creates a culture that values every minute. In essence, time management isn’t about managing time, it’s about managing choices, situations, and people. You must master your time …

Read

The Art of Curating a Balanced C-Suite Team

Dear Leaders, In the orchestral world, a conductor handpicks musicians not just for their individual talents, but for how they harmonize as a collective. Similarly, in the corporate realm, building a balanced and effective C-suite team requires a discerning eye and a strategic approach. It’s not just about gathering expertise; it’s about orchestrating harmony, synchronization, …

Read

Succession Planning: A Tale of Two Futures

Dear Leaders, Picture this. Your star employee, the one who knows your company like the back of their hand, suddenly hands in a two-week notice. There’s a gasp in the boardroom, a sinking feeling in your stomach. Or consider this. After decades at the helm, a charismatic CEO is ready to retire, but there’s no …

Read

The Allure and Illusion of Vanity Metrics

Dear Leaders, In a world increasingly driven by numbers, it’s easy to get swept up in the allure of vanity metrics. These data points sparkle and shine; they look good in a presentation, give our ego a nice little boost, and seemingly declare to the world, “We’ve arrived!” But beneath the sheen, vanity metrics are …

Read

Leadership and Character

Dear Leaders, Pop quiz: What’s the most underrated component in leadership today? It’s not charisma. It’s not strategy. And no, it’s not even about being a “thought leader” (whatever that means). It’s Character. Character is that silent pulse beneath every decision, every interaction, and every pivotal moment in leadership. It’s the unsung hero behind every …

Read

Strawmanning Our Brilliance

Dear Leaders, Last week, I wrote about how the Steelman technique is useful in conflict resolution, decision-making, and building consensus. This note is about situations in which Strawmanning is essential to, well, conflict resolution, decision-making, and building consensus. It’s also highly useful in keeping our egos in check, bulletproofing the strategic planning process, and simplifying …

Read

Integrating Thoughtfulness into Leadership

Dear Leaders, Almost by definition, an executive is responsible for serving a group of people. Whether it’s identifying opportunities, problem-solving, decision-making, conflict resolution, collaboration, delegation, etc. – all involve people. And the higher the quality of your relationships, the more effective you are as an executive. Technology makes organizing oneself easier, tasks more automated, reminder …

Read

The Magnetic Power of Executive Presence

Dear Leaders, In a world where leadership is often misunderstood, there exists a rare quality that sets exceptional leaders apart: the undeniable allure of executive presence. Picture a leader who walks into a room, and without uttering a word, captivates everyone’s attention. This enigmatic power is not merely about looking the part or playing the …

Read

Leadership and Power

Dear Leaders, In your current position, it’s how you manage the delicate dynamic of leadership and power that determines your overall effectiveness, especially when dealing with subordinates. By definition, leaders always have a measure of power. But many power holders have no trace of leadership. Leadership humanizes you, while exercise of power, although often necessary, …

Read

Executive Behavior: Challenges and Solutions

Dear Leaders, In the fast-paced realm of C-suite leadership, the battle to navigate behavioral challenges is one that separates the exceptional from the ordinary. Decision-making dilemmas, communication hurdles, delegation quandaries, work-life imbalances, and the imperative of adaptability pose formidable obstacles for executives. Yet, with strategic awareness and purposeful action, these challenges can be transformed into …

Read

Bulletproof Problem Solving

Given today’s fast changing business environment, the Future of Jobs report placed complex problem solving at #1 in its top 10 skills for 2020 and beyond. An effective twenty-first century executive is quick on their feet, possesses learning agility, and attacks emerging problems with confidence. While there are plenty of problem-solving methodologies, one of the …

Read

Don’t Lose Customers, Forge Elite Teams Instead

I’ve been a loyal Starbucks customer for 20+ years, mainly because of the consistency in their service and product. However, one of the locations close to me nowadays is a true test of patience; horrible attitude towards customers, lack of consistency in drinks and, worst of all, employees backbiting about each other, their superiors, and …

Read

Email Etiquette: Taming the Beast

“Because the mail never stops, Jerry! It just keeps coming and coming and coming, there’s never a let-up. It’s relentless. Every day it piles up more and more and more, and you gotta get it out but the more you get it out the more it keeps coming in!” -Newman, Seinfeld Most executives I know …

Read

Benefits Administration

Benefits Administration A company’s benefits package can be a very significant part of its total expenses, but in many companies, benefits are not really viewed as expenses. Instead, because of the need to hire and retain top-quality employees, the benefits package is considered a key asset that must be maintained if not increased. While a …

Read

Cost Leadership

Strong leadership is a prerequisite for good cost management. Cost leadership starts with the CEO or business unit head and cascades down through the top management team. They need to build a tough cost culture and be good role models in their personal behavior. They need two key staff functions to be very active supporters …

Read

Zero-Based Budgeting

“If the company’s problem did not lie in revenues, it could only stem from expenses.” -Carlos Brito, AB InBev Simply put, Zero-Based Budgeting (ZBB) is a radical cost-control program that foresees a complete annual revision of all the company’s spending. In zero-based budgeting, managers are responsible for creating their budget from “zero costs” every year, …

Read

Hiring and Firing

People Cost The cost of people is the most difficult cost to manage. Because it is so tricky it is usually left until last in any cost-cutting program and any discussion of cost management. Why is people cost so problematic? First, people cost is very sticky. Once people are on the payroll it’s hard to …

Read

Supplier Management

Negotiating with Suppliers The approach to negotiating with your suppliers is simple: treat them as your partners, be tough but fair, and don’t lock yourself in a situation that is impossible to walk away from. 1. Understand the balance of power: Understanding and playing the balance of power between buyer and supplier is a key …

Read

Workers’ Compensation

Workers’ Compensation Insurance There are a number of techniques for bringing about modest reductions in the cost of workers’ compensation insurance. Job Classifications: One of the key determinants of the cost of workers’ compensation insurance is the job classifications into which all employees are slotted. An employee designated in a high-risk classification will cost far …

Read